Healthcare·Veterinary · Clinics & ERs
Veterinary · Clinics & ERs

Front-desk AI for 24/7 veterinary clinics.

From neighbourhood clinics to 24/7 veterinary ERs: Cali absorbs 200-500 calls per day, aggregates all your channels and routes emergencies to the on-call vet.

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1,500+ clinics & wellness centers
4.8on Trustpilot & Google

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Hôpital Fondation Adolphe de RothschildSafad Dental CenterQuttainah Medical CenterKornea Casablanca CenterHealth and Beauty Cliniques
Cali, votre réceptionniste IA
Cali
Online · Replies in 1s
Today
128 bookings
booked automatically
500/d
Peak calls absorbed
10
Concurrent lines
24/7
Availability
0
Cross-channel messages lost
Real-world frictions

What's costing you patients today.

Friction 01

Fragmented channels

SMS, WhatsApp, emails, Facebook, Google reviews: each channel requires a separate login. Time is lost and messages slip through.

Friction 02

In-person welcome + phone at the same time

Staff juggle owners in the waiting room and 200-500 calls/day. Veterinary ERs lose clients through pure saturation.

Friction 03

Non-standard calendars

No Doctolib. In-house tool, Google Calendar, manual entry by vets — especially complex for less-available ambulatory practitioners.

What Cali does for you

AI calibrated for your specialty.

One multi-channel inbox

SMS, WhatsApp, email, Facebook, Google reviews: everything arrives in one sorted stream with urgency first.

Scenario-validated emergency triage

We simulate your clinical scenarios before go-live. The AI distinguishes a scheduled consult, a worried owner and a life-threatening emergency.

Routing to the right practitioner

Ambulatory vet vs hospital team, equine specialist vs GP: Cali knows each vet's scope and routes accordingly.

Hybrid AI + human routing

The AI handles 100% of admin. Humans only step in for veterinary emergencies — never interrupted for a parking question.

Google Calendar & in-house tool integration

No need for Doctolib. Cali interfaces with Google Calendar, your veterinary software and each practitioner's entry protocols.

Complex documents stay with humans

X-rays, lab results and patient files remain handled by your team over email, with the confidentiality protocols you know.

Team tasks & notifications

When a client is waiting on a callback, Cali creates a task on the right vet or nurse's board and sends an email notification.

Automated Google reviews

WhatsApp review requests, unhappy clients routed internally, replies to public reviews in the clinic's tone of voice.

Proof

Traditional switchboard vs. Cali AI.

See the difference at every step of the journey.

Step
Without AI
With Cali
Pick-up
4+ rings or cold hold
Instant, first ring, 24/7
Text messages
Handled the next day
Answered in under 5 seconds
Price question
Raw answer, no value framing
Value framing before the offer
A cancellation
Empty slot, lost revenue
Auto SMS to the waitlist
Your team
Interrupted mid-treatment
Full focus on the person in front of them
63%
Faster response time
4.8/5
Average customer satisfaction
+32%
Calendar occupancy rate
Demo

Test our AI on your phone.

Ask the hardest questions: pricing, access, availability. Listen to how it answers.

Veterinary Clinic mode

No credit card required · Call in under 10s

Security

Built to fit inside your existing workflow.

Zero software change

Native integration with Doctolib, Treatwell, Planity, Zenoti, Calendly. You change nothing.

GDPR & medical privacy

End-to-end encrypted data, compliant with the strictest European standards.

Custom tone of voice

Trained on your service menus, your story and your exact brand voice.

FAQ

Frequently asked questions

How do you check the AI actually recognises veterinary emergencies?+

We build an emergency matrix with you (reasons, keywords, thresholds) and validate every scenario via simulated calls before any go-live.

Does Cali work for an ambulatory practice?+

Yes. It's actually one of the highest-value cases: the vet is on a visit, the AI takes the call, offers a slot based on planned geography and notifies the vet by SMS.

What about ERs with 10 concurrent lines and 500 calls/day?+

Cali is designed to absorb this volume without degradation. Each line is handled in parallel; humans are only pulled in for real veterinary emergencies.

Does it handle sending X-rays and lab results?+

No — deliberately. Those stay with your team over email, with the confidentiality protocols you know. The AI stays on its turf: reception, bookings, information.

Fill the gaps in your team's calendars starting today.

Your AI receptionist is set up in 2 minutes.

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