Healthcare·Labs · Medical biology
Labs · Medical biology

Answer every patient question, 24/7.

In labs, most calls are the same questions: hours, addresses, result availability, biologist contact. Cali answers instantly and frees your team for sample collection.

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Cali, votre réceptionniste IA
Cali
Online · Replies in 1s
Today
128 bookings
booked automatically
24/7
Hours, addresses, results
0
Result read out loud
HDS
Compliant hosting
100%
Calls tracked & tagged
Real-world frictions

What's costing you patients today.

Friction 01

Repetitive questions choking the switchboard

'When do you close?', 'Do I need to fast?': these basic calls monopolise the line and block urgent requests.

Friction 02

'Are my results ready?'

It's THE question of the day. Your team is at sample collection, the line is busy, satisfaction drops.

Friction 03

Biologist consultation requests

You need to authenticate, filter, and reach the right biologist at the right moment — without disclosing info to the wrong person.

What Cali does for you

AI calibrated for your specialty.

Instant answers on hours & locations

Addresses, opening hours, fasting prep, documents to bring: Cali answers in 2 seconds, in your lab's tone.

Real-time result availability

After patient authentication, Cali says whether results are ready and directs them to the secure portal or doctor delivery.

Biologist interpretation request

Cali qualifies the request, schedules a biologist callback at the right moment, or transfers if one is reachable.

No result ever read out loud

Hard rule: voice never reads a result. Cali confirms availability, directs to the secure channel, never dictates values.

Proof

Traditional switchboard vs. Cali AI.

See the difference at every step of the journey.

Step
Without AI
With Cali
Pick-up
4+ rings or cold hold
Instant, first ring, 24/7
Text messages
Handled the next day
Answered in under 5 seconds
Price question
Raw answer, no value framing
Value framing before the offer
A cancellation
Empty slot, lost revenue
Auto SMS to the waitlist
Your team
Interrupted mid-treatment
Full focus on the person in front of them
63%
Faster response time
4.8/5
Average customer satisfaction
+32%
Calendar occupancy rate
Demo

Test our AI on your phone.

Ask the hardest questions: pricing, access, availability. Listen to how it answers.

Medical Lab mode

No credit card required · Call in under 10s

Security

Built to fit inside your existing workflow.

Zero software change

Native integration with Doctolib, Treatwell, Planity, Zenoti, Calendly. You change nothing.

GDPR & medical privacy

End-to-end encrypted data, compliant with the strictest European standards.

Custom tone of voice

Trained on your service menus, your story and your exact brand voice.

FAQ

Frequently asked questions

Does the AI read results to patients?+

Never. She confirms availability and directs to the secure portal or the prescribing doctor.

How do you authenticate patients?+

Name, date of birth, file number: three matching pieces of info are required before any personalised information.

Is Cali HDS- and GDPR-compliant?+

Yes. Certified HDS hosting, end-to-end encryption, DPA signed with every lab.

Fill the gaps in your team's calendars starting today.

Your AI receptionist is set up in 2 minutes.

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