Front-desk AI for
healthcare providers.
First-ring pick-up, emergency triage, surgical pre-admission, MRI/CT booking, multi-account Doctolib. Cali handles the complex cases other AI tools miss — and never loses one.
Trusted by
AI calibrated for every healthcare specialty.
From multi-practitioner clinics to imaging centres, from biology labs to 24/7 veterinary ERs, Cali speaks the exact language of your specialty — protocols, reasons, emergencies.
Clinics & surgery
Pre-admission, multi-Doctolib, outbound D-3 calls
Medical imaging
MRI, CT, PET — 100% patient capture
Biology laboratories
90% of bookings by voice, 24/7 availability
Veterinary clinics & ERs
500 calls/day, 24/7 emergency triage
Compatible with Doctolib (multi-account), RIS, HIS and your legacy business software.
30% of calls go unanswered. That's where you lose patients and revenue.
A voice and text assistant designed from the real-world frictions of clinics, imaging centres, labs and veterinary practices.
Missed calls = lost patients
Up to 30% of calls unanswered in clinics, 15% of patients lost in imaging on complex requests. Every missed pick-up walks to a competitor.
Fragmented channels
SMS, WhatsApp, emails, Facebook, Google reviews, phone: without a central view, messages slip through while your team handles the in-person welcome.
Complex cases untouched
Multi-practitioner, multi-calendar, MRI with injection, surgical pre-admission, veterinary emergency triage: generic AIs (Doctolib AI, Voca, KCall) redirect to a callback — and lose the patient.
Instant pick-up, 24/7, multi-line
Up to 500 calls/day and 10 concurrent lines absorbed without a hiccup — the real capacity of a veterinary ER or overloaded multi-practitioner switchboard.
Multi-account Doctolib & RIS
Up to 50 separate Doctolib accounts, imaging RIS systems, internal veterinary calendars. Zero duplicate consultations created: manual entry by clinicians remains sovereign.
Smart emergency triage
Detects medical or veterinary emergency reasons, instantly transfers to the priority line. Admin stays with the AI, humans focus on what matters.
Outbound pre-op & post-op reminders
72-hour pre-op reminder protocol (250-300 calls/week), D+1 post-op follow-up. Voice reaches where SMS fails, especially with elderly patients.
Automatic reason tagging
Every call is classified, transcribed, exportable. You finally measure missed bookings, recurring reasons and the real impact on revenue.
GDPR & IT compliance
End-to-end encryption, HDS hosting, streamlined IT-department review, tests on Doctolib replicas or a pilot practice before any deployment.
A dedicated scenario for every specialty.
Our scenarios are built from field feedback from clinics, veterinary ERs, imaging centres and labs — not a theoretical demo.
Automated pre-admission, operating room preserved.
Cali handles anaesthesiology pre-admission bookings across multiple Doctolib accounts, without ever creating a duplicate consultation — manual entry by clinicians remains sovereign.
Sort by reason, route to the right service.
Few standard bookings, but complex call reasons. The AI automatically tags them, redirects complex cases to the right person and generates actionable statistics.
MRI, CT, PET: complex cases no longer slip through.
Where KCall and Voca lose 10-15% of patients on complex requests (protocols, injection, prescription), Cali qualifies, books standard exams and hands over to humans only when needed.
90% of bookings come through voice — 24/7.
The phone is still channel #1 in medical biology. Cali takes over when teams are unavailable: hours, sample-collection appointments, oriented results.
Multi-calendar, multi-practitioner, conditional routing.
Where Doctolib's AI fails on shared-resource calendars, Cali directs to the right practitioner based on the chosen reason — even in a 15-practitioner clinic with a central front desk.
250-300 D-3 reminders without mobilising staff.
72-hour pre-op reminder protocol, D+1 post-op follow-up calls. Voice reaches where SMS fails — especially with elderly patients.
One inbox for SMS, WhatsApp, email, Facebook, Google.
No more multi-tabs. All channels are aggregated, sorted by urgency and routed to the right practitioner — including hard-to-reach ambulatory vets.
500 calls/day, 10 concurrent lines, in-person welcome preserved.
Cali separates admin (appointments, info) from veterinary emergencies (immediate human handover). The team is free to focus on owners physically present.
Traditional switchboard vs. Cali AI.
See the difference at every step of the journey.
Test our AI on your phone.
Ask the hardest questions: pricing, access, availability. Listen to how it answers.
Built to fit inside your existing workflow.
Zero software change
Native integration with Doctolib, Treatwell, Planity, Zenoti, Calendly. You change nothing.
GDPR & medical privacy
End-to-end encrypted data, compliant with the strictest European standards.
Custom tone of voice
Trained on your service menus, your story and your exact brand voice.
Frequently asked questions
How does the AI handle medical or veterinary emergencies?+
On detection of an emergency reason (per criteria you validate upfront), the AI instantly transfers to the practitioners' priority line or the on-call vet. Admin (bookings, info, pricing) stays with the AI, humans focus exclusively on clinical cases.
Can it avoid creating duplicate consultations on Doctolib?+
Yes. The rule is strict: duplicate-consultation creation remains reserved for manual entry by clinicians. We run a technical test on a Doctolib replica account before any deployment.
Does it work across multiple Doctolib accounts or several RIS?+
Yes. We connect up to 50 separate Doctolib accounts and integrate with the main imaging RIS and software (NES Digital, One Manager, EDR, Terrasoft, Evolucare) as well as internal veterinary systems.
Can it block new patients when the clinic is full?+
Yes. The AI recognises existing patients via phone or ID and politely declines new patients until you re-open slots — without overloading your front desk.
Does it handle pre-op outbound calls?+
Yes. It runs your 72-hour pre-op reminder protocols (typically 250-300 calls/week) and D+1 post-op follow-ups. Voice reaches elderly patients where SMS fails.
How long does setup take and how do you ensure compliance?+
Under 48 hours for a single practice, 2-4 weeks for a multi-site group with IT-department review. End-to-end encryption, HDS hosting, pilot-practice tests and validated simulated scenarios before go-live.
Fill the gaps in your team's calendars starting today.
Your AI receptionist is set up in 2 minutes.