How Cali transforms the front desk
of leading clinics.

Multi-site network running on Dentech, international patient base, calls in Arabic, English and French at any hour. Safad was losing high-value first consultations (implants, invisible orthodontics, aesthetics) for lack of coverage in the evening and on weekends. No-shows reached 22%.

Cali AI was plugged straight into Dentech via its API. Multilingual deployment (AR/EN/FR) with a per-site qualification scenario. The AI captures the reason, offers the right slot in Dentech, sends a bilingual WhatsApp confirmation and handles D-2 and D-1 reminders.

In 90 days, Safad captured +34% of first consultations on out-of-hours slots. No-shows dropped from 22% to 9%. Implant slots now show an occupancy rate above 95%.

QMC combines plastic surgery, medical aesthetics, dermatology and general medicine on Doctoclic. Inbound requests came from fragmented channels — Instagram DMs, WhatsApp, calls, web forms — with no aggregation point.

Cali AI was connected to Doctoclic to read availability by practitioner. All channels are centralised in a single stream sorted by intent and value. The AI qualifies every request and routes surgery leads to dedicated coordinators.

First-response time went from 4h on average to under 90 seconds across all channels. Surgery-lead conversion rose 41%.

Cornea and refractive-surgery specialty center running on Magica. The human switchboard was overwhelmed and lost 25% of patients who never called back. Bookings placed outside Magica caused calendar conflicts.

Cali AI was interfaced with Magica to read orthoptist and surgeon slots in real time. She was trained on Kornea's internal medical documentation. Assessment and post-op bookings are placed directly in Magica.

Call → assessment-booking conversion rose 52%. Patients arrive better informed, cutting the average first orthoptist interview by 30%.

Emotional buying cycle, hesitant patients, price questions that kill conversion when handled badly. Lots of info requests, few real bookings, and a Fresha calendar filled inconsistently by hand.

Cali AI was connected to Fresha via its API. She applies a value-framing script signed off by leadership. Prices are only shared after qualification, like a good sales consultant would.

In the first 60 days, info → assessment-booking conversion rose from 18% to 47%. Average first-treatment basket size rose 22%.